News for 'Customer Fulfillment'

Regulations should safeguard, not stifle: RBI Guv Sanjay Malhotra

Regulations should safeguard, not stifle: RBI Guv Sanjay Malhotra

Rediff.com27 Mar 2025

Reserve Bank of India (RBI) Governor Sanjay Malhotra on Wednesday said regulations should not create unintended barriers to financial inclusion while emphasising that the impact of regulations on individuals and businesses should be considered.

The Sardar Who Won Over Kochi's Tummy

The Sardar Who Won Over Kochi's Tummy

Rediff.com20 Jun 2025

'We are Indians irrespective whether we are Punjabi, Gujarati, Bengali, Malayali or Tamilian.' 'I am the best example of this integration.'

NBFCs draw flak for lax loan appraisal practices

NBFCs draw flak for lax loan appraisal practices

Rediff.com11 Apr 2025

Reserve Bank of India (RBI) Deputy Governor Swaminathan J criticised some non-banking financial companies (NBFCs) for lax loan appraisal practices and charging excessive interest rates, even as he acknowledged the sector's rapid expansion over the past decade, especially in recent years. "Unfortunately, some NBFCs seem to believe they can operate with weak underwriting in the pursuit of fast growth while levying excessive and unsustainable interest rates - sometimes disguised as upfront or processing fees - followed by aggressive recovery methods in case of default," Swaminathan said at the conference of NBFCs in Chennai last month.

'From India-First To India-For-The-World'

'From India-First To India-For-The-World'

Rediff.com2 Jul 2025

'The next decade will be even more transformative,' says Prime Minister Modi. 'We are moving from digital governance to global digital leadership.'

Why Mumbai, Bengaluru realtors are feeling the heat

Why Mumbai, Bengaluru realtors are feeling the heat

Rediff.com3 Jul 2025

'Every delay directly increases the cost burden on developers. Land holding charges, financing costs, and compliance expenses escalate as approvals drag on.'

Reliance Q4 profit rises 2.4%, becomes 1st co with Rs 10 lakh cr networth

Reliance Q4 profit rises 2.4%, becomes 1st co with Rs 10 lakh cr networth

Rediff.com25 Apr 2025

Reliance Industries Ltd on Friday reported a 2.4 per cent rise in its March quarter net profit as store rationalisation in retail business and improved margins in telecom helped offset weakness in mainstay oil and petrochemicals business and higher finance cost. Consolidated net profit of Rs 19,407 crore, or Rs 14.34 per share, in January-March - the fourth quarter of April 2024 to March 2025 fiscal (FY25) - was higher than Rs 18,951 crore, or Rs 14 a share, in the same period a year back, the company said in a statement.

Banks' Digital Push Risks Customers' Safety

Banks' Digital Push Risks Customers' Safety

Rediff.com28 Jul 2023

We as customers have to be conscious and careful to sidestep numerous types of frauds made possible under a mindless shift to a digital ecosystem without customer-redress procedures, warns Debashis Basu.

Trump offers olive branch to China after counter tariffs

Trump offers olive branch to China after counter tariffs

Rediff.com5 Apr 2025

US President Donald Trump has proposed a deal to China that would see the sale of TikTok's US operations to an American buyer in exchange for a reduction in tariffs on Chinese exports to the US. The proposal comes amid a trade war between the two countries and follows China's retaliation of Trump's tariffs on Chinese goods. Trump has also said that tariffs are a powerful economic tool and that he is determined to ensure fair trade between the US and China.

How AI is shaping the future of fashion e-commerce

How AI is shaping the future of fashion e-commerce

Rediff.com17 Dec 2024

'We have reached 70 million monthly active users during this festival season, which is another great milestone for us.'

Will Indian exporters gain from US-China trade war?

Will Indian exporters gain from US-China trade war?

Rediff.com4 Feb 2025

The trade war between the US and China is expected to benefit Indian exporters in increasing their shipments to the American market, sources said. They said the country was the fourth-largest gainer when the US imposed higher duties on Chinese goods during US President Donald Trump's first tenure.

Gujarat's UCC panel headed by SC ex-judge, report in 45 days

Gujarat's UCC panel headed by SC ex-judge, report in 45 days

Rediff.com4 Feb 2025

The BJP government in Gujarat has formed a five-member committee, headed by a retired Supreme Court judge, to assess the need for the Uniform Civil Code (UCC) in the state and to draft a bill for the same. The committee will submit its report within 45 days. The decision has sparked debate with the Opposition claiming it is an attempt to divert attention from pressing issues ahead of the upcoming local body polls, while the government insists the UCC will protect the rights of tribal communities. The committee will consult with religious leaders, including those from the Muslim community.

Amazon India creates 110K seasonal jobs ahead of festivals

Amazon India creates 110K seasonal jobs ahead of festivals

Rediff.com14 Sep 2024

E-commerce firm Amazon India has announced the creation of over 110,000 seasonal job opportunities across its operations network as it prepares to serve millions of customers throughout India during the upcoming festival season. These positions include both direct and indirect roles in cities such as Mumbai, Delhi, Pune, Bengaluru, Hyderabad, Kolkata, Lucknow, and Chennai, among others. Notably, Amazon has hired thousands of women and nearly 1,900 individuals with disabilities into its existing network.

How's The Josh At Amazon, Flipkart?

How's The Josh At Amazon, Flipkart?

Rediff.com29 Sep 2024

While war rooms are set up closer to the sales, warlike preparations go into it almost 12 months in advance to ensure that on D-day the firm gives its best to its customers.

Want To Buy A Mercedes? A BMW? An Audi?

Want To Buy A Mercedes? A BMW? An Audi?

Rediff.com30 Sep 2024

From attractive EMIs to assured buyback guarantees, luxury carmakers have lined up a slew of offers to woo customers this festival season to address dwindling sales amid rising inventories.

How Bangar is helping Kohli redefine his game

How Bangar is helping Kohli redefine his game

Rediff.com26 Jan 2025

Virat Kohli, struggling for form, will be playing in Delhi's last league game against Railways at the Kotla from January 30.

D2C brands hitch their wagon to quick-commerce

D2C brands hitch their wagon to quick-commerce

Rediff.com23 Sep 2024

As quick commerce gains ground, emerging direct-to-consumer (D2C) brands are betting big on digital channels to drive growth. According to Aman Gupta, co-founder of wearables brand BoAt, new-age brands in India have been expanding at a much faster pace than expected, driven by digital channels like quick-commerce. "Investors doubted the potential of D2C brands when we started, but today there are multiple brands in the startup market that are growing on the shoulders of these digital channels," Gupta said while addressing a session at Razorpay's D2C and Retail Summit recently.

E-commerce Creating Jobs For Women

E-commerce Creating Jobs For Women

Rediff.com14 Oct 2024

'Women are taking on key roles in warehouses, such as picking and packing, as well as in our last-mile operations across India.'

Where would one go to satisfy sexual urges...: HC quashes dowry FIR

Where would one go to satisfy sexual urges...: HC quashes dowry FIR

Rediff.com12 Oct 2024

The court noted that the primary allegations centred around disagreements related to the couple's sexual relationship and the wife's refusal to engage in certain activities. It concluded that these disputes were not indicative of dowry demands and were more likely driven by personal differences.

Nehru's gift to Baroda queen caught in marital dispute

Nehru's gift to Baroda queen caught in marital dispute

Rediff.com15 Nov 2024

A 1951 model antique hand-made classic Rolls Royce car, a single model till date valuing more than Rs 2.5 crore at present and ordered by first prime minister Jawaharlal Nehru for the erstwhile 'maharani' of Baroda, has become a major bone of contention in a matrimonial dispute in the Supreme Court.

How Amazon Works With Indian Railways

How Amazon Works With Indian Railways

Rediff.com13 Oct 2023

'Building a whole product with the railways was challenging; we had to figure out how to load and unload a train when it stops for only about five minutes at a station.' 'We also helped them understand the revenues this would generate for them.'

'We want to be trust marker for the fintech industry'

'We want to be trust marker for the fintech industry'

Rediff.com28 Sep 2024

'So, we would work with our members to ensure that we as an SRO create some sort of due diligence for fintechs.'

AI Disruption Is REAL & Happening FAST!

AI Disruption Is REAL & Happening FAST!

Rediff.com28 Aug 2024

When AI is used to enhance operational efficiency, businesses can deliver the same product or service but with improved quality, faster, or even at a reduced cost

'No Hurry To Convert To Universal Bank'

'No Hurry To Convert To Universal Bank'

Rediff.com11 Jun 2024

'Have a long way to go even as a small finance bank, both in terms of size, and in terms of fulfilling our aspirations for financial inclusion.'

India's internet economy likely to reach $1 trillion by 2030: Experts

India's internet economy likely to reach $1 trillion by 2030: Experts

Rediff.com17 May 2024

India's internet economy is estimated to reach $1 trillion by 2030, primarily due to e-commerce, which is expected to be worth $325 billion and rank third globally, according to industry experts. Last year marked a crucial turning point for India's e-commerce sector, with notable changes in consumer trends, technology, and regulations. InGovern Research Services, a leading corporate governance advisory firm, hosted a virtual roundtable to deliberate on the notable developments in India's e-commerce sector in 2023, with a particular focus on the essential role of customer trust in fueling its ongoing expansion.

Why KYC Is Important

Why KYC Is Important

Rediff.com5 Mar 2024

'Clients deemed higher-risk are required to update their KYC more frequently.'

Opting For A Gold Loan? Read This

Opting For A Gold Loan? Read This

Rediff.com23 Aug 2024

Only borrow an amount that can be repaid comfortably. The ratio of total EMI to take-home salary should not exceed 40 per cent.

JD-U sticks to demand for special status for Bihar

JD-U sticks to demand for special status for Bihar

Rediff.com6 Jun 2024

Granting SCS to the state has been a long-pending demand of the JD-U supremo and Bihar chief minister Nitish Kumar, whose Bihar cabinet had even passed a resolution last year requesting the Centre to grant SCS to the state.

Bad Newz Review: A Leave-Your-Brains-Aside Entertainer

Bad Newz Review: A Leave-Your-Brains-Aside Entertainer

Rediff.com19 Jul 2024

Ammy and Triptii have the chemistry of a door-to-door salesman and disinterested customer.' On the other hand, she and Vicky burn down the house with their scorching sensuality, observes Sukanya Verma.

BJP, Congress face an Independent challenge in Ladakh

BJP, Congress face an Independent challenge in Ladakh

Rediff.com12 May 2024

What should have been a direct contest between the Bharatiya Janata Party and the Congress in the Ladakh Lok Sabha constituency is now a three-corner fight with an alliance of local groups fielding an Independent to challenge the national parties.

Analysts bullish on Nykaa's outlook for beauty and personal care business

Analysts bullish on Nykaa's outlook for beauty and personal care business

Rediff.com26 Jun 2024

FSN E-Commerce Ventures (Nykaa) hosted its annual investor day recently. The responses were positive from analysts. Although some analysts pared FY25 and FY26 estimates, the bulk continued to issue 'buy' calls after the stock rose 2.5 per cent. The management expects the Beauty & Personal Care (BPC) business to grow at a 25 per cent compound annual growth rate (CAGR) during FY24-28.

Amazon readies plan for 100% dependence on renewable energy by 2025

Amazon readies plan for 100% dependence on renewable energy by 2025

Rediff.com22 Sep 2022

As part of its road map to achieve 100 per cent dependence on renewable energy by 2025, Amazon on Wednesday announced its first utility-scale renewable energy projects in India - three solar farms located in Rajasthan. These include a 210-megawatt (Mw) project to be developed by India-based developer ReNew Power, a 100 Mw project to be developed by local developer Amp Energy India, and a 110 Mw project to be developed by Brookfield Renewable Partners. By the end of 2021, the company had reached 85 per cent renewable energy across its business.

How To Start A Business: 14 Tips

How To Start A Business: 14 Tips

Rediff.com1 Apr 2024

Business success often involves a combination of planning, implementation, and continuous learning, says rediffGURU Harsh Bharwani.

Amazon India plans to hire ex-service personnel

Amazon India plans to hire ex-service personnel

Rediff.com19 Feb 2021

Amazon India on Friday said it has signed an agreement with with the Directorate General Resettlement (DGR) to provide ex-service personnel with work opportunities across its network in India. With this partnership, Amazon India will continue to create fulfilling alternate career opportunities for ex-service personnel who have served the country, a statement said. The association with DGR will further enable Amazon India to mobilise the untapped potential of veterans, giving it access to a greater talent pipeline, it added.

'India Is The No.1 Country Outside The US...'

'India Is The No.1 Country Outside The US...'

Rediff.com10 Apr 2024

'India has the largest slate of local original content outside the US.'

Political Savvy Nirmalaji's Bold Budget

Political Savvy Nirmalaji's Bold Budget

Rediff.com3 Aug 2024

Few finance ministers announce any taxation measure that could upset the stock market. Ms Sitharaman decided to take that risk, observes A K Bhattacharya.

Adani group mcap regains $200 bn-mark

Adani group mcap regains $200 bn-mark

Rediff.com22 May 2024

Adani Group's market capitalisation on Wednesday regained $200 billion-mark (Rs 16.9 lakh crore) after its listed firms gained Rs 11,300 crore as investors reposed faith on the company denying any wrongdoing in supply of coal to Tamil Nadu power company. With Rs 11,300 crore gain on Wednesday, the apples-to-airport conglomerate gained Rs 56,250 crore in market capitalisation in the last two trading sessions, stock exchange data showed.

Rediff's Wave Rider Retires!

Rediff's Wave Rider Retires!

Rediff.com1 Nov 2024

We asked colleagues, present and past, to reflect on a man who has made such a difference to their lives and careers. Here it is then, a rich collection of memories that offer enchanting glimpses of the enigmatic Ajit Balakrishnan.

Ecomm firms ramp up as Omicron forces customers online

Ecomm firms ramp up as Omicron forces customers online

Rediff.com8 Jan 2022

Besides growing tech and digital enhancements, the firms are ramping up the hiring of more delivery partners and reinforcing existing Covid protocols.

Home Loans: To Top Up Or Not To Top Up?

Home Loans: To Top Up Or Not To Top Up?

Rediff.com6 May 2024

The home loan top-up, a kind of secured multipurpose personal loan, is on the regulator's radar, points out Tamal Bandyopadhyay.

'We will grow at about 20% over the next few years'

'We will grow at about 20% over the next few years'

Rediff.com27 Apr 2024

'Private General insurers are poised to grow at 17 per cent - 18 per cent over the next 5 to 7 years and we will grow faster.'